1. Eligibility for Refunds
   Refunds are available for certain services/products within [number] days of purchase, provided they meet the refund eligibility criteria outlined on our website.
2. Non-Refundable Items
   Certain digital products, downloadable items, or custom services are non-refundable. Please check the product or service description for specific refund terms.
3. Refund Process
   To request a refund, contact our support team with your order number and reason for the request. Approved refunds will be processed within [number] business days.